Q1
Can I have a sample order?
Yes, we welcome sample orders to test and check product quality.
Q2
What is the standard delivery time?
Standard delivery is within 15 days after receiving your deposit.
Q3
Do you have any MOQ limit?
We maintain a low MOQ; 1pc for sample checking is fully supported.
Q4
How do I proceed with an order?
Firstly, let us know your requirements or application. Secondly, we quote according to your requirements or provide our engineering suggestions. Thirdly, the customer confirms the samples and places the deposit for the formal order. Fourthly, we arrange production.
Q5
How do you ship the goods and how long does it take to arrive?
DHL, UPS, FedEx, or TNT are optional for small orders, typically taking 3-5 days to arrive. Airline and sea shipping are also available for larger consignments.
Q6
Can you provide custom processing and design services?
Yes, our engineering team can provide CAD drawings or solutions within 2 hours based on your requirements, supporting custom cutting, polishing, bending, and specialized treatments.